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Referral and Assessment Worker

Title:  Referrals and Assessment Worker

Area:  Trafford Community Team

Reporting to:  Community Team Leader

All paid members of staff are accountable to the CEO, and ultimately the Trustees of TDAS

Place of work:  Trafford

Hours of Work:  30 hours per week – Monday to Friday

Salary/scale: Scale 4-5: £19,503 to £20, 601 (£24,054 to £25,409 FTE)


A generous package including 34 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service, Employee pension scheme with employer contribution (after 3 months of employment), Cycle2work Scheme, Life assurance benefit, 365 days a year Employee Assistance Programme

Closing Date  Friday 5th January 2024 at 9am

Date of Interview:  W/C Monday 8th January 2024

Start Date: ASAP



Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester.


TDAS Values

Innovative:              introduce new ideas, are creative and foreword thinking.

Collaborative:          work in partnership with key stakeholders to enable people to achieve a defined & common purpose

Openness:    create an open culture, provide transparent reporting, good fundraising and governance.

Person centred:       provide coordinated, personalized and enabling services to everyone

Empowering:           empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Purpose of the role

To provide a non-judgmental, rapid response support service for survivors of domestic abuse at the initial stages of their support journey. To provide a triage response upon receipt of referral, promptly engaging with the survivor to assess the risk, need and priority, and identifying further support pathways. The worker will support across multiple projects and will need to work in partnership to ensure that the post is effective and efficient in delivery. The worker will make contact with the referrals within 48-hours of allocation and establish their support needs. This will include providing telephone support, establishing a safety plan and referring/signposting to other relevant support services if necessary.

Application Criteria and Process

To apply for this position, you must have minimum of 12 months experience of working with adults in social care settings and knowledge and understanding of the effects of domestic abuse on adults, children, and young people. You must be able to assess risk, support plan and deliver services. It is essential that you have an up-to-date knowledge of Child Protection and Safeguarding.

Experience of working with individuals in a crisis situation, demonstrating strong crisis management, skills and ability to cope under pressure

This post is subject to DBS disclosure scheme

Applicants with minimum qualifications and experience will only be considered.  Please do not send CVs, as they will not be processed.

No agencies please.

For further information please contact Tel: 0161 872 7368            

An application pack is available to download from

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